Our Guarantees
We carefully select the proposed products:
We are passionate about vintage, antiques, quality opportunities, haute époque, the Renaissance period and modern antiques. We are not aiming at "new articles" produced outside Europe, but on skilled and talented craftsmen of the past. We carefully select every single photo that is sent to us and all its descriptions, to be able to offer you only really beautiful, intact, quality articles with their own history.
The proposed payment methods are the safest in the world:
Payment is one of the hottest topics of online transactions, we know it, and it is precisely for this reason that the customer does not pay the seller directly but transfers the sum due to us at Grand Vintage. As highlighted by the portal, we rely on the most experienced payment managers on the market: Banca Sella and Paypal, who enjoy the most advanced and above all the safest payment technologies. Only after a signed confirmation of delivery has been made will the Seller be paid. The payment process is therefore monitored with the greatest seriousness and security.
In addition to the possibility given to collect the item from the seller when it is geographically possible, we allow the latter to deliver it himself. In addition, we have signed an agreement with Bartolini and SDA, two of the major operators on the Italian market with international partners for shipments abroad.
However, our customer support is always at your disposal:
Monday to Friday: from 9:00 to 13:00 and from 14:00 to 18:00.
We are therefore waiting for your call to the number: 02 50041205.
If, on the other hand, you are shy, you can always write to us here: assistenza@grandvintage.com.
Money Back Guarantee:
If you are not convinced or if the article does not meet your expectations, you can still have the "right of withdrawal" provided for by law to return the article and get a refund of its price. Who said that buying "online" is risky?!
Authentication of articles:
We collaborate with some experts of the Court of Milan to be able to authenticate a piece of furniture or an article, if necessary.